Home

Member Directory

Search Member Inventory
at IOBABooks.com

Member Autobiographies

The Standard
(our magazine)

Book Terminology

Description Definitions

Reference Works

Code of Ethics

Mission

Bylaws

Board of Directors

Membership Application
(and dues payment)

Links to Book Related Sites

Contact IOBA

Members Only

Printable version (rtf format)

Sometimes the Internet can feel like a savage jungle, but you deserve a civilized experience when buying books online. Members of the Independent Online Booksellers Association (“IOBA”) subscribe to a code of ethics that requires all of the following:

Accurate Descriptions - You deserve complete, accurate descriptions that include publisher, edition and condition. IOBA Sellers carefully note any and all flaws.

Reasonable Returns - While anyone can make a mistake it should be correctable. IOBA Dealers have a clearly-stated returns policy and always refund for misdescribed items.

Delivery of Product - When you order online, you should receive your book or have your payment refunded. IOBA Sellers adhere to this policy.

A Pleasant Buying Experience - You deserve courteous communications, timely responses and professional service. IOBA members respect you, their customer, and take pride in their service.

Watch for the IOBA mark as you shop online, or find an IOBA dealer in your area of interest at:

http://www.IOBA.org

http://www.IOBABooks.com