Series: Fall 2000 (Vol. I, No. 2)

From the President

Reminders In Life About ten years ago, now, in December, I sat with my parents watching the CNN coverage of the Granada military action. This is significant only because at the time I was a ten year veteran in the…

Book Selling on the Internet: Record Keeping

In the US, if IRS comes calling, you can never have too many business¬†records. I would think that this same rule would apply to all countries. When Allen and I were audited a number of years ago, our accountant’s advice¬†was…

A Conversation with Dick Weatherford of Alibris

Second of a series on the various bookselling services. Tell us about how Interloc got started. I was hired as a consultant by Bookquest which was sponsored by a company called Faxon. At that time I was a partner with…

Digital Photography for Booksellers

Booksellers are in an enviable position among retailers of rarities on the Web. For decades and even centuries, the book business has commonly been carried on by remote, through the catalogues of dealers and auction houses, by mail and by…

The Pros and Cons of Using Abbreviations

Standard abbreviations have always been used by booksellers to describe out-of-print books. The question is, do we continue using the same standard abbreviations on the internet? The internet has certainly changed the way we do business, and as the internet…

So You Want a Website

The first question should be “do you need a website at all?” And the answer, truthfully, is no. You can get along quite well without one. Will it help you sell books? Yes. Especially if you have a very specialized…

Customer Service

Excellent customer service is the biggest and least expensive favor you can do yourself and your business. To stay viable, any business depends on both new customers and on repeat customers. As big as the Internet is, you will keep…

An Informal & Historical Intro to Book Cases

by Jim Rock, Parnassus on the Net Owners, authors, couriers, and caretakers have endeavored to encase documents containing the written word in protective and decorative cases almost since the advent of writing itself. In the period since the invention of…